About EC English - Young Learners

Our mission, which permeates through all our brands and everything we do at EC, is to help students succeed in a global community. The Young Learner division at EC does this through a wide portfolio of brands including the award-winning Embassy Summer, our tailor-made StudyTours programmes, and the newly launched Global Achievers Academy.

We offer immersive and life-changing experiences for young students aged anywhere between 8-17, all over the world. Whether it's helping our young learners to improve their English Language skills, or giving them the skills to become a global citizen - our students & their welfare are at the centre of all that we do.

Embassy Summer

We offer award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.

Global Achievers Academy

With a focus on helping to nurture the future leaders of the world, the Global Achievers Academy takes place over 4 summers in 4 unique destinations. Students will travel as a cohort, meeting each other at the age of 13 at our academy in Boston. They will then move through our academies in London, Singapore and Cape Town, before graduating from the academy at the age of 17.

The Global Achievers Academy equips our students with a mixture of classroom learning as well as the opportunity to volunteer in local communities, building a strong foundation in the fields of finance and economics, leadership & global politics, the environment & sustainability, and technology & the future - all the while nurturing critical lifeskills and building a network which will serve them throughout their professional lives.

What can you expect from working for EC Young Learners?

An employment experience filled with a wide range of activities and excursions and the opportunity to inspire a truly global group of young people. At Embassy Summer, StudyTours and Global Achievers Academy, we are looking for motivated and dynamic people to join our teams in a number of roles in North America, the UK, Ireland, Cape Town, Dubai and Malta.

Whether you are an EFL Teacher, an Academic, or looking to work as an Activity Leader, Look no further!

We have a wide range of roles available within each of our centres.

Search our job board for:

Activity roles
Academic roles
Welfare & Administration roles
Junior & Senior Management roles

2026 China - Welfare Manager

Shanghai, Chengdu, Guang Zhou, China

Seasonal

Experienced

Location: Shanghai / Chengdu / Guang Zhou

Contract type: Seasonal, Full-time

Embassy Summer, part of EC English, delivers international summer language programmes for young learners. Our programmes combine English language learning with cultural experiences, excursions, and recreational activities in a safe and supportive environment.

We welcome students from a wide range of international backgrounds and aim to provide a structured programme that supports both language learning and cultural exchange.

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Position Summary

The Welfare Manager is responsible for overseeing student welfare and safeguarding within the centre. The role includes managing welfare staff, supporting students’ wellbeing, and ensuring a safe, inclusive, and supportive environment for all participants.

Key responsibilities:

Lead and manage all aspects of student welfare and pastoral care.

Supervise and support Welfare Officers and residential staff.

Act as the main point of contact for student welfare concerns and emergencies.

Ensure safeguarding policies and procedures are implemented and followed at all times.

Monitor student wellbeing and provide appropriate support where needed.

Liaise with centre management, group leaders, and external agencies when required.

Maintain accurate welfare records, incident reports, and documentation.

Assist with student arrivals, departures, and general centre operations.

Accommodation and Benefits

Residential accommodation and meals provided during employment.

Pre-employment training and ongoing staff support.

Organisational Compliance

The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.

Education desired:

Educated to Degree level or equivalent/or working towards

Experience:

Experience working in student welfare, pastoral care, or a similar role.

Experience managing staff or teams, preferably in a residential or educational setting.

Skills:

Strong leadership and interpersonal skills.

Ability to handle sensitive situations with professionalism and care.

Effective communication and problem-solving skills.

Strong organisational skills and attention to detail.

Experience working in student welfare, pastoral care, or a similar role.

Experience managing staff or teams, preferably in a residential or educational setting.

Skills:

Strong leadership and interpersonal skills.

Ability to handle sensitive situations with professionalism and care.

Effective communication and problem-solving skills.

Strong organisational skills and attention to detail.

Working Week:

6 days out of 7 (1 day off per week)
All management roles are residential

Staff uniform:

All staff are required to wear the designated company uniform while on duty. Employees must ensure that the uniform is worn properly, maintained in a clean and presentable condition, and always adheres to the company’s dress code standards.

Equality and Diversity: 

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

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Is your passport valid for travel, i.e. it does not expire in the next 8 months?

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What date are you free to work from?

What is the last date you can work till?

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Background Checks
Embassy Summer is committed to safeguarding and promoting the welfare of its students aged under 18 and expects all stakeholders to share this commitment.

Our background checks will include Reference checking, criminality checks and Letters of Good conduct as applicable.

Please confirm if you are in agreement for us to process all necessary background checks in support of your application to work with us.*

EFL Teachers and Academic Managers

You will be required to provide copies of your degree and teaching qualifications

Please attach a copy of your degree certificate

Please attach a copy of your EFL Teaching certificate/s

Human Check*

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