About EC English - Young Learners

Our mission, which permeates through all our brands and everything we do at EC, is to help students succeed in a global community. The Young Learner division at EC does this through a wide portfolio of brands including the award-winning Embassy Summer, our tailor-made StudyTours programmes, and the newly launched Global Achievers Academy.

We offer immersive and life-changing experiences for young students aged anywhere between 8-17, all over the world. Whether it's helping our young learners to improve their English Language skills, or giving them the skills to become a global citizen - our students & their welfare are at the centre of all that we do.

Embassy Summer

We offer award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.

Global Achievers Academy

With a focus on helping to nurture the future leaders of the world, the Global Achievers Academy takes place over 4 summers in 4 unique destinations. Students will travel as a cohort, meeting each other at the age of 13 at our academy in Boston. They will then move through our academies in London, Singapore and Cape Town, before graduating from the academy at the age of 17.

The Global Achievers Academy equips our students with a mixture of classroom learning as well as the opportunity to volunteer in local communities, building a strong foundation in the fields of finance and economics, leadership & global politics, the environment & sustainability, and technology & the future - all the while nurturing critical lifeskills and building a network which will serve them throughout their professional lives.

What can you expect from working for EC Young Learners?

An employment experience filled with a wide range of activities and excursions and the opportunity to inspire a truly global group of young people. At Embassy Summer, StudyTours and Global Achievers Academy, we are looking for motivated and dynamic people to join our teams in a number of roles in North America, the UK, Ireland, Cape Town, Dubai and Malta.

Whether you are an EFL Teacher, an Academic, or looking to work as an Activity Leader, Look no further!

We have a wide range of roles available within each of our centres.

Search our job board for:

Activity roles
Academic roles
Welfare & Administration roles
Junior & Senior Management roles

Embassy Summer - 2024 Malta Welfare & Accommodation Manager

Malta

Seasonal

Mid Level

Welcome to Embassy Summer

Join our winning team of global superstars in summer 2024

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

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Position Summary:

The Welfare & Accommodation Manager leads the Welfare and Safeguarding within centre to create a safe and healthy environment for students, Group Leaders and staff. They are also responsible for the efficient management of all facets of accommodation in Centre.

Key Responsibilities:

Promoting and safeguarding the welfare of students for who you are responsible and with whom you come into contact
Maximising students and group leaders’ satisfaction by ensuring their experience meets or exceeds their expectations
Ensuring the centre operates to the highest standards of relevant Health & Safety, safeguarding, HR practices
Taking appropriate action under guidance from the Centre Manager, Head Office and/or professional bodies where issues of health, safety or welfare arise
Creating the allocation spreadsheet, allocating students by maximizing the occupancy, and keeping the file up to date

Specific duties include:

To be responsible for the pastoral care and well-being of all the students
To be known and approachable to all students, Group Leaders and staff for matters of Welfare, Health and Safety
To ensure all students' dietary, medical, religious and cultural needs are met
To check original staff documentation
To train, induct and inspire the centre team in Welfare and Safeguarding
To ensure the correct implementation of the Welfare and Health & Safety systems under guidance from the Centre Manager
To be responsible for room allocation and accommodation issues: room inspections, damage, maintenance, cleanliness, lost keys
To ensure all records within Welfare and Accommodation are up to date and accessible
To organise any meal bookings for your centre and keep weekly records
To assist with student arrival and departures at centre as needed and requested by

the Centre Manager

To update notice boards in the Centre
To support other managers and carry out other operational/campus duties as assigned or requested by the Centre Manager

Organisational Compliance:

The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.

Education Required:

Educated to Degree level or equivalent/or working towards
Valid First Aid Certificate (Desirable)
Safeguarding Level 1 and 2 (Desirable – if not in possession, Embassy Summer will provide the necessary course upon successful selection)

Experience Required:

Experience in a role involving organisation / logistics / travel
Experience in junior education/learning
Office/administration experience
A high degree of IT competency - Outlook & MS Office (specifically Excel)

Experience Desired:

Management experience in a summer school environment
Managing multiple departments and teams

Personal Attributes:

Ability to lead and inspire a team
Excellent communication and interpersonal skills
Excellent organisational and planning skills 
Ability to deal and resolve complex problems and issues 
Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines
Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people
Demonstrates emotional resilience in working with challenging behaviours
Demonstrates a positive attitude to the use of authority and maintaining discipline
Demonstrates an exceptional level of attention to detail
Fluent in written and spoken English
Knowledge of any other languages is considered advantageous

Eligibility and Safe Recruitment:

Applicants MUST be eligible to work in the EU.

Embassy Summer is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment:

All gaps in CVs must be explained satisfactorily
Proof of identity and (where applicable) qualifications will be required
Clear Criminal Record Check and references will be required prior signature of the contract

Working Week:

6 days* out of 7 (1 day off per week)
All management roles are residential

* Maximum weekly hours will be detailed in the Offer Letter

Remuneration:

Our competitive Management weekly pay, inclusive of accommodation, will be based on the size of the centre and experience.  We will discuss this with you at the time of your interview.

Accommodation is provided from the night before your first working day until the night of your last working day.

Embassy Summer does not cover costs for flight tickets and airport transfer to/from the accommodation.

Equality and Diversity: 

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

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DATES AVAILABLE FOR WORK

Our programmes run from mid -June - end of August.
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DECLARATION

I declare that the information given on this form is complete and accurate. I understand that to knowingly give false information, or to omit any relevant information could result in the withdrawal of any offer of employment. Or if selected, this could result in my dismissal or possible referral to the police, at any time in the future.

I declare that I am NOT barred or disqualified from working with children, or subject to any sanctions or conditions on my employment as imposed by any regulatory body.

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