Embassy Summer - 2024 Malta Hall Manager

Malta
Seasonal
Mid Level

Welcome to Embassy Summer 

Join our winning team of global superstars in summer 2024 

  

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa.  Students learn either English or French whilst immersing themselves in the local culture and surroundings.  Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.   

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand.  Our vision is to help our students succeed in a global community.  We love bringing our young learners from around the world together through a common language and building global connections. 

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Position Summary: 

The Hall Manager is responsible for the efficient management of all facets of accommodation in Centre; this includes allocation (to regulatory standards of Welfare), damage inspections/reporting and accurate record keeping of occupants. In the larger centres or in absence of the Welfare Manager the Hall Manager will have to cover their duties. 

Key Responsibilities: 

  • Promoting and safeguarding the welfare of students for who you are responsible and with whom you come into contact  

  • Creating the allocation spreadsheet, allocating students by maximizing the occupancy, and keeping the file up to date  

  • Maximising students and group leaders’ satisfaction by ensuring their experience meets or exceeds their expectations 

  • Ensuring the centre operates to the highest standards of relevant Health & Safety, safeguarding, HR practices 

  • Taking appropriate action under guidance from the Centre Manager, Head Office and/or professional bodies where issues of health, safety or welfare arise  

Specific duties include: 

  • To deal with any complaints or problems relating to accommodation 

  • To report any maintenance issues to the campus staff 

  • To undertake regular inspections of all rooms and to ensure damage is kept to a minimum and reported to the Centre Manager and Group Leaders when found 

  • To ensure that standards of cleanliness are kept up by the accommodation provider 

  • To maintain & submit weekly records of room allocations, occupancy and accounting 

  • To organise any meal bookings for your centre and keep weekly records  

  • To assist with student arrival and departures at centre as needed and requested by 

            the Centre Manager 

  • To update notice boards in the Centre 

  • To assist with student lost key and accessing student’s rooms 

  • To oversee the care and supervise of individual students (those not part of group)  

  • To ensure all students' dietary, medical, religious, and cultural needs are met 

  • To support other managers and carry out other operational/campus duties as assigned or requested by the Centre Manager 

Organisational Compliance: 

The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters. 

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training. 

Education Required: 

  • Educated to Degree level or equivalent/or working towards 

  • Valid First Aid Certificate (Desirable) 

  • Safeguarding Level 1 (Desirable – if not in possession, Embassy Summer will provide the necessary course upon successful selection)   

Experience Required: 

  • Experience in a role involving organisation / logistics / travel 

  • Office/administration experience 

  • A high degree of IT competency - Outlook & MS Office (specifically Excel) 

Experience Desired: 

  • Experience working with juniors 

  • Management experience in a summer school environment 

  • Managing multiple departments and teams 

Personal Attributes: 

  • Excellent communication and interpersonal skills 

  • Excellent organisational and planning skills  

  • Ability to deal and resolve complex problems and issues  

  • Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines 

  • Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people 

  • Demonstrates emotional resilience in working with challenging behaviours 

  • Demonstrates a positive attitude to the use of authority and maintaining discipline 

  • Demonstrates an exceptional level of attention to detail 

  • Fluent in written and spoken English 

  • Knowledge of any other languages is considered advantageous 

Eligibility and Safe Recruitment: 

Applicants MUST be eligible to work in the EU. 

Embassy Summer is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment: 

  • All gaps in CVs must be explained satisfactorily 

  • Proof of identity and (where applicable) qualifications will be required 

  • Clear Criminal Record Check and references will be required prior signature of the contract 

Working Week: 

  • 6 days* out of 7 (1 day off per week) 

  • All management roles are residential 

* Maximum weekly hours will be detailed in the Offer Letter  

Remuneration: 

Our competitive Management weekly pay, inclusive of accommodation, will be based on the size of the centre and experience.  We will discuss this with you at the time of your interview. 

Accommodation is provided from the night before your first working day until the night of your last working day. 

Embassy Summer does not cover costs for flight tickets and airport transfer to/from the accommodation. 

Equality and Diversity:  

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ. 

 

 

 

 

 

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